Lumenos Flow
Automation that can reason.
If/then pipes break on real customers. Flow puts AI steps inside your automations — qualifying, extracting, and deciding — so a form submission becomes a booked meeting and an invoice without anyone copy-pasting.
The difference
AI steps with structured outputs, not chat in a box.
Every AI node takes your rubric and returns typed, predictable data the rest of the workflow can branch on. You define the schema; the model fills it.
// AI step: qualify lead — output schema
{
"qualified": true,
"budget": "PKR 5M+",
"timeline": "this quarter",
"language": "roman_urdu",
"reason": "Named a block, asked
for payment plan"
}- Qualify — score leads against your own rubric, not a generic one
- Extract — pull names, dates, and preferences out of free-text replies
- Classify — detect intent, language, and sentiment; route accordingly
- Compose — draft messages from context, with optional human review
- Branch — "if the reply sounds angry, route to a human first"
- Guardrails — token and cost caps per workflow, PII redaction in logs
Connections
Plugged into the tools you already run.
WhatsApp-native, with regional payment connectors — and first-class integration with Estate and Pulse, so top-of-funnel automation lands in the system that owns the relationship.
Execution engine
Boring where it should be boring.
The creative part is the AI. The execution underneath is deliberately unexciting: queued, retried, logged, and idempotent.
Retries with backoff
Failed steps retry automatically; persistent failures land in a dead-letter queue with alerts to the owner.
Idempotent runs
Idempotency keys mean a webhook retry never double-charges an invoice or double-sends a message.
Full run history
Every run keeps its trigger payload and each step's input, output, and duration — replayable from the failed step.
Waits that understand time
Delay two hours, wait until business hours, or pause until a payment webhook arrives — then continue.
Human approval steps
Route sensitive actions through a manager's approval inbox before the workflow proceeds.
Versions & rollback
Edit drafts safely while the published version keeps running. Roll back in one click.
Get started
Form to invoice, in one flow.
Start from a vertical template — real estate, clinics, agencies — and be live in hours, not weeks of development.